MEDX Care 24Hrs / 787-522-9802
MEDX Medical Experience

SMS Terms and Conditions

Terms governing MEDX text messaging communications.

Effective Date: Septembre 15, 2026

Last Updated: Septembre 15, 2026

Program Description

MEDX Medical Experience may send SMS/text messages regarding healthcare-related services, appointment management, patient communications, customer support, educational information, wellness information, and organizational communications.

User Consent

By providing your mobile phone number and agreeing to receive text messages, you consent to receive SMS communications from MEDX.

Consent is not a condition of receiving healthcare services.

Message Types

Messages may include:

  • Appointment reminders
  • Appointment confirmations
  • Appointment updates
  • Follow-up communications
  • Prescription-related notifications
  • Healthcare education
  • Wellness reminders
  • Customer service communications
  • Service announcements
  • Authorized promotional messages

Message Frequency

Message frequency varies depending upon user interactions, appointments, communication preferences, and service activity.

Message And Data Rates

Message and data rates may apply according to your wireless service plan.

Opt-Out

To stop receiving SMS messages:

Reply STOP

You may receive a final confirmation message after opting out.

Help

For assistance:

Reply HELP

or visit:

https://medxpr.com/privacypolicy

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Supported Carriers

Message delivery depends on participating wireless carriers and network availability.

Privacy

Information collected through SMS communications is governed by the MEDX Privacy Policy:

https://medxpr.com/privacypolicy

Emergency Communications

SMS messaging is not intended for emergency communications.

In a medical emergency, call 911 or seek immediate medical assistance.

Contact

MEDX Medical Experience

Website: https://medxpr.com

Email: info@medxpr.com

Telephone: 787-831-5800